GDPR Compliances

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Status

Service health and notices.

Track the operational areas that matter for checkout, account access, verification, payment callbacks, and dashboard visibility.

Components

This page is a public status overview. Internal monitoring and provider dashboards should be used for deeper technical incident review.

Website and dashboardPublic pages, login, signup, dashboard shell, and legal/support content.
Operational
AuthenticationEmail activation, password login, Google OAuth, and session cookies.
Operational
Hosted checkoutCheckout page, Alchemy Pay link creation, iframe mode, and external payment page launch.
Operational
WebhooksPayment callback receipt, logging, signature validation, and transaction update handling.
Operational
KYC and complianceVerification access tokens, compliance pages, and account status display.
Provider dependent

Incident history

When incidents occur, this area should summarize start time, affected components, impact, mitigation, and final resolution.

No active incident

There is no currently posted outage. If a user is seeing a payment-specific issue, check the order details, webhook events, and provider status first.

Escalation path

For urgent production issues, send the affected domain, order number, timestamp, customer email, and screenshots through the contact form.